FAQ
Any quesions, please contact us feel free time.
Custom
Yes, we can create products based on your design sketches or ideas. Our team will work closely with you to bring your vision to life.
We use high-quality materials, such as zinc alloy, copper, iron, and stainless steel, depending on the product and your preferences.
Our MOQ varies depending on the product type, typically starting from 300-500pieces. Please contact us for details about your specific needs.
Production
Production time usually ranges from 15 to 25 days after design confirmation, depending on the complexity and quantity of the order.
Yes, we can produce a sample for your review. Sample fees may apply, but these can be refunded or deducted from the bulk order cost.
We offer engraving, enamel filling, diamond inlays, glitter finishes, laser etching, gold/silver plating, and more. You can also choose from various shapes, sizes, and colors.
Shipping & Returns
We provide multiple shipping options, including express couriers (DHL, FedEx, UPS), air freight, and sea freight. The choice of shipping depends on your timeline and budget.
Shipping time depends on the destination and method. For express couriers, delivery usually takes 4-7 business days. Air freight takes around 7-15 days, while sea freight may take 20-40 days.
Yes, we will provide a tracking number once your order is shipped. You can use it to monitor the shipment’s progress online.
Payment
We start production after receiving the initial payment. Full payment is required before shipment to ensure timely delivery.
We accept various payment methods, including bank transfer (T/T), PayPal, and Alibaba. Details will be provided during order confirmation.
Refunds or order changes depend on the production stage. If production has not started, we can accommodate changes or provide refunds. Once production begins, fees may apply for adjustments or cancellations.
Amazing Value Every Day
Items prices that fit your budget
Successful Customer Service
We work with a focus on 100% customer satisfaction.
All Payment Methods
Don't bother with payment details.
